Tilly Newcombe
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Creature Comforts Vets – Blackheath
Blackheath
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Creature Comforts Blackheath is a modern veterinary clinic offering consultations, surgical procedures, and dental care for cats, dogs, and rabbits, featuring convenient app-based booking and membership plans.
Creature Comforts Vets Blackheath is a dedicated veterinary clinic designed to provide a calm and modern experience for pets and their owners. Located in the historic former Lloyds building in Blackheath Village, the clinic offers a comprehensive suite of veterinary services, including routine wellness checks, vaccinations, complex surgeries, and advanced diagnostic imaging. The facility features a dedicated dental suite, onsite laboratory for rapid testing, and separate waiting areas and wards for cats and dogs to minimise stress during visits.
Patients can choose between flexible Pay-As-You-Go consultations or the All Access membership plan, which provides unlimited vet consultations, annual vaccinations, and discounts on routine care. The clinic emphasises transparency, offering clear communication on pricing and treatment options. Owners benefit from convenient digital features, including instant appointment scheduling via the company app, live chat support with the veterinary team, and access to a well-stocked on-site pharmacy. The clinic’s experienced team is committed to providing compassionate, high-quality care for your furry family members, from routine puppy and kitten health plans to end-of-life support.
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Products & Services
All Access Membership
A 12-month veterinary membership paid monthly, including unlimited vet consultations, annual vaccinations, 10% off routine treatments, instant in-app bookings, live chat with the vet team and access to Creature Comforts clinics.
£20/month per pet
Routine Vaccinations
Customised vaccination plans based on a pet’s age, lifestyle and individual risk factors, provided alongside an annual health check.
Veterinary Consultations
Dedicated appointments with a vet or nurse for new or ongoing concerns, wellness checks and general pet health support. The clinic offers both membership consultations and Pay-As-You-Go appointments.
£65/consultation for Pay-As-You-Go
Pay-As-You-Go Membership
A no-commitment way to use the Blackheath clinic, paying for veterinary consultations as needed. Pay-As-You-Go clients receive access to the clinic’s veterinary care and can book consultations when required.
£65/consultation
Euthanasia
Compassionate and peaceful euthanasia services to support pets and their owners through the difficult process of saying goodbye.
Puppy and Kitten Care
Support for young pets including monthly health checks and personalised vaccination plans, helping puppies and kittens establish a healthy start with ongoing veterinary guidance.
Dental, Scale and Polish
Comprehensive dental care ranging from routine cleanings and check-ups to advanced procedures including extractions, dental x-rays and surgical interventions. The clinic has a full dental suite with dental x-ray facilities.
Optional Parasite Package
A bespoke, vet-prescribed protection package tailored to the pet’s needs and covering fleas, ticks and worms. It can be added to membership, with one-off purchases also available.
£10/month; £18/month for giant breed dogs
Veterinary Surgery
A broad range of surgical procedures performed by the clinic’s skilled surgeons, including wound repair, lump removal, neutering, keyhole surgery, abdominal surgery and orthopaedic procedures.
Diagnostics
In-house laboratory testing for blood, urine and microscopy, with more complex diagnostic investigations able to be sent to external laboratories for processing.
Imaging
Non-invasive veterinary imaging using high-definition digital x-rays, ultrasound and endoscopy to provide insight into a pet’s health and support diagnosis.
Neutering
In-house spaying and castration procedures with veterinary guidance. Keyhole surgery for quicker recovery is available where appropriate through the Creature Comforts St John’s Wood site.
Non-Cosmetic Grooming
Routine grooming care including nail trims and ear cleaning, together with other non-cosmetic grooming services intended to keep pets comfortable and well cared for.
On-Site Pharmacy
A fully stocked on-site pharmacy where medication prescribed by the veterinary team can be collected immediately. Written prescriptions can also be requested.
Parasite Control
Bespoke parasite treatment plans designed around each pet’s needs, providing protection against fleas, ticks, worms and other parasites.
Live Chat with the Vet Team
Online access to the Blackheath vet team for advice, reassurance and support. Members can connect through live chat, with the clinic stating that the service is available seven days a week.
Microchipping
Microchip installation and checking services to help keep pets safe and support compliance with UK legal requirements.
Behaviour Advice
The Blackheath veterinary team provides guidance for common behavioural issues and can refer pet owners to trusted specialists when additional behavioural support is needed.
Travel Documents
Help with the documentation required for travelling with a pet, including guidance to ensure paperwork and travel requirements are in order for a smooth journey.
Non-Routine Vaccinations
Vaccinations tailored to a pet’s specific needs beyond the routine vaccination programme, based on individual circumstances and risks.
Pet Nutrition Advice
Guidance on life-stage diets and dietary supplements, tailored to the individual pet’s nutritional needs and circumstances.
Urgent Care
Prompt veterinary attention for sudden symptoms or injuries, intended to help pets receive timely assessment and treatment when they become unexpectedly unwell or are hurt.
Book an Appointment
Bookings are handled directly by Creature Comforts Vets – Blackheath through its own website or booking provider.
Meet the Team
Robin Gaskin
Practice Host
Charlotte French
Registered Veterinary Nurse
Sophia Roach
Head Nurse
Dr Beth Worsley-Wildman
Veterinary Surgeon
Dr Natasha Cartess
Veterinary Surgeon
Dr Anita Ramatowska
Head Veterinary Surgeon
Dan
Co-founder
Dan teamed up with Russell in 2022 to create Creature Comforts with the aim of creating healthier pets and happier vets. He is an entrepreneur who became a dog dad and, after seeing traditional veterinary care up close, recognised that there had to be a better way. Dan remains a major shareholder and helps fund the business alongside Russell, with investment from family, friends, team members and carefully chosen investors.
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