Woolwich
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A grassroots Woolwich charity whose drop-in offers hot meals, showers, haircuts, laundry, clothes and expert advice to people facing homelessness and hard times.
WSUP, the Woolwich Service Users Project, is a grassroots charity on Brookhill Road in Woolwich that gives practical and emotional support to people going through, or at risk of, homelessness, poverty, addiction and other hard times. Its belief is simple: everyone deserves to be treated with dignity, whatever their situation.
The drop-in centre is a warm, safe and non-judgemental place where guests can get a hot meal, a shower, a haircut, their laundry done and clothes from the clothing bank, with no appointment needed. WSUP says it is the only place in the borough offering free showers, haircuts, laundry and a clothing bank. Wednesdays are for women only.
Partner organisations run regular sessions at the drop-in, including Employment Plus with the Salvation Army, Hepatitis C testing and liver checks with King's College Hospital, benefits and job support from Jobcentre Plus, Emmaus Greenwich outreach, Via drug and alcohol support, homelessness advice from the Royal Borough of Greenwich, legal help from Release, welfare advice from Irish Community Services and an outreach nurse from Change Grow Live. Breathwork, yoga and sonic meditation sessions help with wellbeing.
WSUP was set up in 2010 and is registered with the Charity Commission (charity number 1175999), working across Greenwich, Bexley and Lewisham. It is the Mayor of Greenwich's Charity of the Year for 2026–27, alongside South London Special League.
In our documentary, filmed at the drop-in in the run-up to Christmas, Mark Epps meets the staff, volunteers and guests who make WSUP what it is: the first friendly welcome at the door, the volunteers cooking 70 to 80 hot meals a day, the outreach nurse running a weekly clinic, and guests like Dicky, who found a home with WSUP's help after months without one.
You can help by donating money, giving warm clothes, sleeping bags and toiletries, fundraising, buying from the WSUP shop or becoming a corporate partner. Volunteer recruitment is paused for now, so check the volunteer page for updates.
WSUP (Woolwich Service Users Project)
WSUP (Woolwich Service Users Project)
WSUP (Woolwich Service Users Project)
WSUP (Woolwich Service Users Project)
WSUP (Woolwich Service Users Project)
WSUP (Woolwich Service Users Project)
A warm, safe, non-judgemental space open Monday 10am–3pm, Tuesday 10am–2pm, Wednesday 10am–3pm (women only) and Saturday 10am–2pm. No booking needed.
Hot meals served at every drop-in session.
Free showers, haircuts and a laundry service for guests.
Donated clothes for guests who need them.
Change Grow Live's outreach nurse every Monday 10am–1pm; Hepatitis C testing and liver checks with King's College Hospital on the third Monday of the month.
Homelessness advice from the Royal Borough of Greenwich (Tuesdays 11am–12pm), Jobcentre Plus benefits and job support, Irish Community Services welfare advice, Emmaus Greenwich outreach and legal help from Release.
Meet a Via support worker every Tuesday 10am–2pm.
Breathwork, yoga and sonic meditation on Tuesday afternoons.
Give money online, or donate warm clothes, sleeping bags, blankets, rucksacks, unused toiletries, new underwear and socks. Call 020 8316 6558 before dropping goods off.
Run, bake or celebrate a birthday for WSUP and raise money through its JustGiving page.
Tote bags, water bottles, coffee cups and more, with all profits going to the project.
Businesses can become supporting partners with a regular monthly gift.
Chief Executive Officer
Darek has more than 15 years in homelessness work, from street outreach to assessment and specialist services for people with experience of homelessness and migration. He has managed Greater London Authority funded services helping rough sleepers find lasting routes off the street, and is passionate about co-designing services with the people who use them. He holds an MA in Education, and in his spare time works on his family's apple and cherry farm.
Head of Operations and Community Relations Manager
Jas volunteered at WSUP for eight years before joining the staff, so knows the service inside out. Jas has also worked at Woolwich Common Community Centre, managed the Royal Arsenal Farmers' Market, and has run 10k and half-marathon races to raise money for WSUP and other local causes.
Business Relations Manager and Deputy Head of Operations
Lucy volunteered at WSUP for around two years while studying before joining the team. She loves meeting people, building partnerships and spreading the word about the charity's work, as well as spending time with guests at the drop-in.
Senior Manager
Ruth started volunteering in March 2018, washing up for a year before taking on the organisation behind the scenes. She helped get the new service on Brookhill Road up and running, supports volunteers and peer managers, and runs courses to reduce anxiety and boost self-esteem.
Communications Manager
Alexis looks after WSUP's communications.
Administrative Officer
Isobel is WSUP's administrative officer.
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